Polityka wysyłki
Welcome to [Your Pet Store Name]. This Shipping Policy explains how we process and deliver orders.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Processing times may be extended during peak seasons or promotional periods.
Shipping Rates
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free shipping may be offered on eligible orders as stated on our website.
Delivery Times
Estimated delivery times:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
- International Shipping: 7–21 business days
Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your shipment's progress.
International Shipping
- International customers may be responsible for customs duties, taxes, and import fees imposed by their country.
- These charges are not included in the product or shipping price.
Delayed or Lost Shipments
While we work with reliable carriers, delivery delays may occasionally occur. If your package is delayed or appears lost, please contact us and we will assist in locating your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging.
Contact Us
For shipping-related questions, please contact us:
Email: support@[yourstore].com
Phone: [Your Phone Number]
Business Name: [Your Pet Store Name]
We appreciate your business and thank you for shopping with us.